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      列表 明细
      薪资: 2.6千-3.2千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      Organizes kitchen operations and prepares and serves a range of dishes, whilst supervising junior members of the Kitchen Brigade. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos组织管理厨房的操作,?#24613;?#25552;供多种菜品,同时监督厨房部门下属的工作。围绕洲际集团的五个核?#21215;?#20540;观和品牌精神:信任、正直、尊重团队?#22836;?#21153;促进理想的企业文化。In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known经理不在?#20445;?#32452;织班前会确保了解酒店的活动和运作要求Prepares, cooks, serves and stores the following dishes:?#24613;浮?#28921;调、供应、储存下列菜品:Appetizers, Savories, Salads and Sandwiches开胃菜、沙拉、三明治Applies organization skills for mise en place掌握摆设的技能Sauces调味料Produces hot and cold sauces for menu items ensuring consistency根据菜单配备冷菜和热菜调味料Eggs, Vegetables, Fruit, Rice and Farinaceous Dishes鸡蛋、蔬菜、水果、米饭和谷类制品Poultry and Game dishes家禽菜Meat dishes肉类meat marinades淹制肉carve meats切肉Fish and shell fish鱼和贝壳类sauces for fish and shell fish为鱼和贝壳调味汁garnishing techniques and methods of service for fish鱼的装饰技能和出品方法Pastry, cakes and yeast goods面粉糕饼、蛋糕?#22836;?#37237;petites fours法式小点心Desserts甜点Hot and cold desserts冷热甜点Decorate, portion and present装饰及摆设Plates and Terrines盘子和瓷碗Prepares pastries for pate en crouton?#24613;?#20570;肉批的面坯Prepares a range of vegetable dishes using regional cooking principles and specialty food presentation按照地方的烹调方法和食物陈列方式?#24613;?#22810;?#36136;?#33756;Prepares braised dishes according to regional style根据地方风格?#24613;?#28822;菜Prepares noodle dishes?#24613;?#38754;条类Thai Regional Dishes泰国地方菜Prepares extensive range of regional food, including appetizers, soups, curries, sauces, dressings?#24613;?#22810;种地方食物,包括开胃菜、汤、咖喱、调味料和沙拉酱Prepares regional appetizers?#24613;?#22320;方开胃菜Prepares soups?#24613;?#27748;Prepares regional curries?#24613;?#22320;方咖喱菜Prepares regional sauces, dips and dressings?#24613;?#22320;方的调味料和沙拉酱Indian Regional Dishes印度地方菜Prepares extensive range of regional food, including appetizers, soups, curries, sauces, chutneys and breads?#24613;?#22810;种地方食物,包括开胃菜、汤、咖喱、调味料、酸辣酱和面包Prepares regional appetizers?#24613;?#22320;方开胃菜Prepares soups?#24613;?#27748;Prepares regional curries?#24613;?#22320;方咖喱菜Prepares regional breads?#24613;?#22320;方面包Malay and Nonya Regional Dishes马来西亚和?#30340;?#20122;地方菜Prepares extensive range of regional food, including appetizers, soups, curries, sauces, dressings,?#24613;?#22810;种地方食物,包括开胃菜、汤、咖喱、调味料和沙拉酱Prepares sambas, achar, and kerabu?#24613;?#36771;椒、泡菜、米饭Prepares soups and stocks?#24613;?#27748;Prepares regional curries?#24613;?#22320;方咖喱菜Prepares regional rice dishes?#24613;?#22320;方米饭Prepares regional noodle dishes?#24613;?#22320;方面条Indonesian Dishes印度尼西亚菜Prepares extensive range of regional food, including sates?#24613;?#22810;样的地方食物,包括沙爹Prepares regional curries?#24613;?#22320;方咖喱菜Prepares regional rice dishes?#24613;?#22320;方米饭Prepares regional noodle dishes?#24613;?#22320;方面条Japanese Dishes日本菜Prepares and procedures a range of Japanese food including sunomono, tsukemono aemono, yakimono mushimono, gohanmono and kaiseki menu items?#24613;?#31995;列的日本食物,包括sunomono, tsukemono aemono, yakimono mushimono, gohanmono 和 kaiseki 系列Prepares and procedures a range of aemono (dressed salads), sunomono (vinegared salads), and tsukemono (pickles)?#24613;?#22810;种沙拉,如: 拌酱沙拉,?#21672;?#25289;,泡菜Prepare and produce Sashimi?#24613;?#29983;鱼片Prepare and produce a range of mushimono (steamed) dishes?#24613;?#22810;种的蒸菜Prepare and produce a range of yakimono (grilled dishes)?#24613;?#22810;种的烤菜Vietnamese Dishes

      薪资: 4.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛

      ·         Effectively manage the restaurant by ensuring the following:·         ?#34892;?#31649;理餐厅的日常工作,确保日下工作正常进?#26657;簅    Oversee the Implementation of standards as detailed in the departmental standards and procedures manualo    监督部门工作标准和程序手册中列出的各项规范的贯彻执行。o    Adhere to opening and closing procedureso    遵守开始营?#23707;?#32467;束营业的程序。 o    Adhere to bill paying procedureso    遵守规定的结账程序。o    Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etco    ?#34892;?#30340;进行交接班?#24471;?#20250;,确保所?#24615;?#24037;了解重要客人,特殊活动,每日特价,重点是推销某些产品等。o    Personally meet and farewell a minimum of 80% of your customerso    亲自迎送80%以上的客人。o    Encourage and motivate staff to provide optimum service during all shiftso    激励在岗员工为客人提供卓越的服务。·         Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile·         与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。·         Develop and implement Promotions Calendar for F&B products in restaurant·         在餐厅制定和执行餐饮产品促销活动日历。·         Manage special event concepts·         特别活动的概念管理工作。·         Anticipate market changes and review operations when necessary·         善于预测市场的变化情况,并在必要时审评运营工作。·         Conduct competitor analysis·         对竞争对手进行分析。·         Create positive publicity opportunities·         创造良好的公众宣传机会。·         Manage customer database and utilize effectively·         管理顾客数据库并?#34892;?#30340;加以使用。·         Up-sell property facilities·         推销酒店的设施。·         Actively pursue cost saving measures·         积极的实行节约成本的方法。·         Recycle wherever possible·         尽可能再利用能源。·         Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific·         在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。·         Manage wage and beverage cost·         管理工资和饮料成本。·         Forecasting·         进行预测工作。·         Stock control·         ?#34892;?#30340;控制存货。·         Analyze food and beverage statistics through point of sale system·         通过销售点销售系统分析餐饮统计数据。·         Works with Superior on manpower planning and management needs·         和上级领导一起进行人力规划和管理需求。·         Works with Superior in the preparation and management of the Department’s budget·         和上级领导一起编制和管理部门预算。

      薪资: 2.2千-2.8千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Responsible for the safety and security of guests, employees and establishment needs·         负责酒店宾客、员工?#21543;?#26045;的安全保卫工作·         Implement procedures for security and emergency incidents·         执行安全和紧急事件处理程序·         In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan·         发生火?#36136;保?#24212;熟知并按?#31449;?#24215;应急事件处理要求进行工作·         Be familiar with location of fire alarms and fire fighting equipment·         熟悉消防报警及灭火器材的位置·         Maintain a good knowledge of the liquor act and criminal code·         掌握有关酗酒及犯罪管理条理·         Maintain a regular presence in public area or your assigned post·         保持定期的在公共区域或所负责的岗位值勤·         Prevent gambling on hotel premises   ·         禁止在酒店内赌博行为              ·         Prevent Sabotage of hotel premises·         禁止毁坏酒店设施的行为·         Patrol all areas including employee locker rooms, kitchens, food and beverage storage areas, car parking and remote areas·         巡视酒店的所有区域,包括员工更衣室、厨房、餐饮库房、停车场及其他偏僻区域·         Assist and maintain crowd control as required·         按?#25214;?#27714;协助维持人群的正常秩序·         Ensure all outlets, fridges, cupboards etc are fully secured when not in use or unattended·         确保所有未?#30343;?#29992;的电源插座、冰箱、厨柜等的安全·         Act on reports delivered by the Security Manager regarding any unusual incidents identified by closed circuit television·         根据保安管理员通过闭路监视系统发现的异常情况采取相应行动·         Ensure no undesirables loiter in or around the hotel premises·         确保不受欢迎的人员不在酒店内或酒店周围出现·         Ensure there is no obstruction to the loading dock and that unauthorized vehicles are removed·         确保裝卸区无?#20064;?#26410;经批准的车辆不得入内·         Coordinate functions with other security staff or Police and other government Securities and promote good will with them    ·         协调与其它保安人员、公安人员及政府其它安全部门的职能关系,并与他们发展良好的关系·         Implement the hotel policies and procedures and advise Superiors and Human Resources of action taken·         执行酒店的各项规?#36718;?#24230;并向上级领导和人事?#23458;?#25253;执行情况·         Report directly and explain with details if any problem arising or malfunctioning property or equipment to superior or log book ·         直接向上级领导汇报并详细解?#22836;?#29616;的问题或损坏财产设备的情况或在工作日志中记录相关事宜·         Be correct, secure and courteous in handling any disciplinary or criminal case  ·         正确、安全、礼貌地处理各类违规及犯罪案件       ·         Establish and maintain the effective employee relations·         建立并保持良好的员工关系·         Be alert for any unusual packages, guests or vehicles and advise superior of same·         对于异常的行李、客人或车辆保?#25351;?#24230;警惕,并向上级领导汇报相关情况·         Be thoroughly familiar of the property layout, design, entry and exit points·         熟悉酒店布局、设计及出入口的情况·         Engage in staff bag checks and locker checks as directed by Human Resources·         按?#31449;?#24215;人事部的要求检查员工储物柜及其随身携带物品·         Make way by escorting VIPs and dignitaries when directed and direct traffic away from Porte Cochere and other busy thorough fares·         按照指示对酒店重要客人及重要官员提供护卫,保证大堂及其它繁杂区域的交通秩序正常·         Ensure that the safety control office is never left unattended·         确保安全控制办公室无?#22791;?#24773;况·         Provide escort duty for money transfers to the General Cashier’s office or bank as required按?#25214;?#27714;对酒店与银行之间的现金转移提供护卫

      薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛

      ?    Develop hotel and marketing collaterals according to Brand standards for promotions           根据品牌标准,制作酒店和市场推广的宣传印刷品和设计。?    Provide all Project visual requirements within required timeline to ensure sufficient time for proof readings and approval by senior managers  所有的设计?#24613;?#39035;有一个时间进度表,以便有足够的时间进行校对并由高?#35910;?#29702;人员批准。?    Provide technical support to Sales & Marketing team for all collateral, advertisement and design work               为市场销售部提供所?#34892;?#20256;品和广告的设计方面的技术支持。?    Work with Marketing Communications Manager to ensure the creative and design meets Brand standards与市场传讯经理合作,确保所有的创意和设计是符合品牌标准。?    Responsible for all hotel photo shooting and photo editing                                                          负责酒店所有的?#25484;?#25293;摄和编辑工作。?    Manage hotel image database with official hotel photos and event photos to be used in hotel promotion                         管理酒店图像数据库包括官方酒店?#25484;?#21644;活动?#25484;?#31561;,用于酒店推广。?    Learn and be updated on the latest creative trends for design work                                       在设计工作上学?#23433;?#32463;常更新创意趋势及相关信息。Keep well and save every kind of art tools, materials and equipment.                                                       ?#21672;?#20445;管、节?#38469;?#29992;各?#32622;?#24037;工具、材料和设备。      

      薪资: 2.2千-2.8千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Check, tag, and store luggage or guest items delivered to the luggage storage room by bell and door attendants.·         检查,标注和存储行李或由应接服务员和门僮送到行李储存间的客人物品。·         Ensure all claim checks are matched with luggage tag on the item being retrieved.·         确保所有收到的行李与行李牌相符。·         Inform the Front Desk Manger or Manger on Duty and Security immediately of lost items.·         及时将遗失物品通知前台经理或值班经理和保安部。·         Deliver checked items to departing guests in the absence of a door or bell attendant.·         在门僮或应接服务生缺席时将物品送给离店客人。·         Maintain luggage and baggage storage room in a neat and orderly manner.·         保持行李存储间整齐干净。·         Promote team work and quality service through daily communications and coordination with other departments. ·         通过与其它部门的每天沟通和協作促进团队合作和高质服务。·         May regularly inspect and clear hotel entrance and surrounding areas of litter and debris.·         定期检查和清理酒店入口和周围区域的垃圾?#22836;?#24323;物。·         Perform other duties as assigned.执行其它分配给的工作。

      薪资: 2.2千-2.8千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures·         按照部门的规范和程序提供高标准的餐饮服务。·         Communicates to his/her superior any difficulties, guest comments and other relevant information ·         与上级领导交流有关疑难,客人意见和其它相关信息。·         Establishes and maintains effective employee working relationships·         与员工建立并保持良好的工作关系。·         Attends and participates in daily briefings and other meetings as scheduled·         参加和参与每日的例会和其它计划好的会议。·         Attends and participates in training sessions as scheduled·         参加和参与计划好的培训课程。·         Prepares for service by ensuring:·         确保部门的以下各项工作就绪为客人提供服务:o    Grooming is impeccable and in accordance with ICHG personal presentation standardso    遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔o    Outlet equipment is cleano    设备干净o    Equipment is sorted and storedo    设备分类且存放好o    Glassware is polishedo    玻璃器皿擦亮o    Flatware is polishedo    擦亮餐具o    China is cleano    清洁瓷器o    Waiter stations are preparedo    ?#24613;?#22909;服务台o    Cutlery is placed for buffet and table serviceo    摆放?#31859;?#21161;餐桌上的餐具o    Tables are seto    摆设好餐台o    Reservations are read and familiarizedo    阅读并熟悉预订o    Special occasions are readyo    ?#24613;?#22909;特别活动o    Music is ono    放音乐o    Lighting is ono    开灯o    Outlet is ready for service and guest comforto    酒吧?#24613;?#23601;绪为客人提供舒适的服务。o    Carries out effective service by ensuring:o    高效的提供服务:o    Guests are greeted and seatedo    迎宾并?#25165;?#23458;人?#22949;鴒    Daily specials are explained and upsoldo    ?#24471;?#24182;推销每日特价o    Food orders are processed accuratelyo    准确的下餐单o    Trays and tray jacks are effectively usedo    ?#34892;?#30340;利用?#20449;?#21644;?#20449;?#26550;o    Food orders are taken quicklyo    快速的为客人写餐单o    Payment methods are handled accuratelyo    确的处理付款方法o    Working areas are cleaned and re-set quicklyo    快速的清洁工作区和重新布置o    Bar is cleano    清洁的酒吧o    Used ashtrays are regularly cleanedo    定时清理用过的烟灰缸o    Guests are conversed with in relation to the food and beverage productso    与客人谈论有关的餐饮产品·         Carries out effective beverage service by ensuring:·         通过确保以下内容高效的提供饮品服务:o    Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulationso    遵守酒精饮料服务归定,推销饮料并定时为客人续酒。o    Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wineo    与客人谈论葡萄酒,建意葡萄酒的?#20998;趾头?#26684;,写单和为客人送酒o    Promoting and selling cocktails to guestso    向客人推销鸡尾酒o    Making and presenting cocktailso    调配和装饰鸡尾酒o    Coffee and tea is served hot and in accordance with standardo    按规范提供热的咖啡和茶·         Take appropriate action to resolve guest complaints·         正确处理客人的投诉。·         Food and beverage stock is stored in relation to hotel procedures·         按?#31449;?#24215;的规定存储餐饮存货。·         Performs related duties and special projects as assigned承担相关的职责和?#25165;?#30340;特别项目。

      薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      · 协助客人各种与酒店相关或无关的问询· 进行?#34892;?#30340;交接班?#24471;?#24037;作,以明确酒店活动和运营要求· 详细了解当日活动情况并留意各种潜在问题· 详细了解所在城市和地区的情况,包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息· 保证供应足够的表格和手册,并确保其质量达到酒店标准· 查阅?#35805;?#20154;员的工作日志,寻找相关信息和要求· 按照相关政策,对发给客人的信件、留言、电传、传真和特快专递进行管理· 按照客人的要求,对客人寄出的邮件、通过信使服务寄送的信件、 包裹的邮资和货运进行管理· 遵守钥匙管理政策,保证客人的钥?#20934;?#20854;它存放在前厅部的的钥匙的安全与?#34892;?#31649;理· 依?#31449;?#24215;政策,替外出的客人接听电话和留言· 在相应的?#34507;?#19978;对寄给客人的挂号信、电报、包裹和电传进行记录· 夜岗人员按照电脑系统和预抵房记?#32423;?#39044;抵客人的邮件和留言进行查收· 在考虑入住情况预测以及大规模的团组活动,特别是关于提前或延迟到达及离店的情况的前提下,为行李服务部员工?#24613;?#39640;效的工作计划,?#25165;?#33410;日和假日· 与上级领导和人力资源部一起进行人力规划和管理需求。· 与上级领导和财务总监一起编制和管理部门预算。

      薪资: 3千-4.5千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Conducts shift briefings to ensure hotel activities and operational requirements are known·         进行?#34892;?#30340;交接班简报工作,以明确酒店活动和运营要求·         Supervise front office operations during assigned shift including:·         在当班期间监督前厅部运营情况,包括:o    Maintenance of guest informationo    维护客户信息o    Maintenance of information about local eventso    维护当地活动的信息o    Compile occupancy statisticso    统计入住情况 o    Supervise the use of he public address systemo    监督公共广播系统的使用o    Supervise group bookingso    监督团组预订情况o    Assisting with serious complaintso    协助解决严重投诉问题·         Supervise cashiering activities during shift including:·         在当班期间监督?#25214;?#27963;动,包括:o    Cash handling and banking procedureo    现金处理和银行业务程序 o    Dealing with irregular paymentso    处理非法支付情况o    Instructing staff in credit policies and facilitieso    就信用政策和设备对员工进行指导o    Instructing staff in cash security procedureso    就现金安全程序对员工进行指导o    Carry out debtor controlo    实施应?#29031;士?#25511;制o    Prepare reportso    ?#24613;?#36130;务报告o    Supervise the cashiering systemo    对?#25214;?#31995;统实施监管·         Works with Superior and Human Resources on manpower planning and management needs·         与上级领导和人力资源部一起进行人力规划和管理需求。·         Works with Superior and Director of Finance in the preparation and management of the Department’s budget.与上级领导和财务总监一起编制和管理部门预算。

      薪资: 2.2千-3千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ? Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity  ? 随时以友好和乐于协助的态度迎接客人,并尽量了解和称呼客人的名字。? Registers and rooms all arrivals according to established procedures? 按照既定工作程序为所有来客登记并?#25165;?#25151;间。? Maintains intimate knowledge of departmental standards and procedures ? 熟知部门标准工作程序。? Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation? 履行入住、退房和换房手续,并确保所有资料?#21450;?#29031;预订情况完整的输入酒店电脑系?#22330;? Maintains cashier float and ensures accurate daily report of all money received? 保持库存现金限额并保证每日对所收现金进行准确报告。? Cashes hotel guest’s personal and travelers checks and assists with currency exchange? 为酒店客人的个人支票及旅行支票?#19968;?#29616;金,并协助进行外汇?#19968;弧? Keeps abreast of all modifications to accounting policies and procedures? 随时留意会计政策和工作程序的变化 。? Responsible and attends to guest’s request of using the service of safety box at all times? 随时负责回应客人关于使用保险箱服务的要求。? Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.? 熟知所有特别促销活动,如:季节性套餐计划、常客优惠计划以及洲际酒店集团?#27778;?#26041;案。? Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist? 处理客人的投诉、问询和请求,如果自己无法提供协助,则将问题转给主管和经理助理 。? Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels? 熟悉洲际酒店和度假村集团的其它成员酒店,以便当客人在登记卡上写出?#38498;?#35201;去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。? Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service? 尽一?#20449;?#21147;确保客人在离店时会对酒店的服务有很好的印象。? Performs the audit balances and prepares all works for audit in an orderly fashion? 执行审?#24179;?#20313;,并为审计工作进行各项?#34892;?#30340;?#24613;浮? When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival? 在值班时检查夜班报告,?#24613;?#26089;班报告,并为客人的到来?#24613;?#21508;?#30452;?#35201;的表格。? Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems? 全面了解标准的预订工作程序,包括如何正确使用表格,如?#21619;?#30005;传、电子邮件和留言,以及如何在预订系统内对房源情况进行解读。? Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand ? 按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。? Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times? 随?#21271;?#25345;前台工作区域的整洁和?#34892;潁?#24182;?#28304;?#20316;为自己的个人兴趣和?#26223;?。? Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard? 力争保持酒店的高标准,特别注意洲际酒店集团?#27778;导?#21010;会员及其它贵宾的重要性,并重视酒店的健?#23707;?#23433;全隐患等问题。Required Skills –技能要求? Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.? 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。? Able to read and write English? 能?#27426;列从?#35821;? Proficient in the use of Microsoft Office and Front Office System? 熟练使用微软办公软件和前台系统Qualifications –学历? High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent? 具有高中学历或酒店行政管理,酒店管理或相关的职业证书。Experience –经验? 1 year experience in guest / customer service, or an equivalent combination of education and experience.  ? 拥有1年宾?#22836;?#21153;部工作经验,或与此相当的教育和相关工作经验结合的背景。

      薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Maintain public notice board for accuracy 维持公共区域信息的准确·         Maintain responsibility for cleanliness of swimming pool and immediate surrounds保持游泳池和附近区域的清洁。·         Maintain responsibility for cleanliness of rest rooms, garden areas保持游泳池休息室和附近花园区域的清洁·         Maintain pool cleaning equipment in good working area, reporting problems to Maintenance维护游泳池清洁设?#31119;?#20351;其保持良好的工作状态,并报告工程维修·         Greet guests and provide fresh towels to guests.问候客人并为客人提供干净的毛巾·         Maintain a comprehensive  newspapers  and magazines in different languages为客人提供不同语言的报纸和杂志需有救生证

      薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

       主要岗位职责:1. 贯彻执行销售总监?#25165;?#30340;工作。2. 负责调查市场信息,定期向销售总监汇报工作情况。3. 负责与客户之间的联系,外出拜访客户,密切与客户的沟通,建立良好的客户关系。4. 负责客户?#34507;?#36164;料的管理工作。5. 定期写出销售计划及执行情况的报告。6. 协助酒店有关部门做好销售前台的接待工作。7. 定期向销售经理提交销售工作报告、市场情况、存在的问题及今后工作的建议、设想等。岗位要求:1. 大专以上学历,?#22411;?#23703;位工作经验2年以上。2. 具备销售学、酒店管理学、旅游心理学等知识储备。3. 了解合同法及付款基本业务知识。4. ?#34218;?#22909;的语言表达能力,具备起草工作计划及业务工作报告的能力。5. 能熟练使用电脑及其他?#25191;?#21150;公自动化软件系?#22330;?/p>

      薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Maintains the utmost confidentiality and discretion when handling business affairs·         在处理业务时最大限度的保守机密并小心谨慎。 ·         Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate·         必要时配合,协调各部门领导和其它部门的秘书的工作并与他们进行沟通。·         Supervises the work of the Finance Office staff·         监督办公?#20197;?#24037;的工作·         Day-to-day secretarial work to include typing, filing, faxes and telephone etc.·         日常文秘工作包括打字,整理?#21215;?#20256;真和接听电话等。·         Distribution of memos, letters and other information etc.·         分发备忘录,信件和其它信息等。·         Arranging internal / external appointments·         ?#25165;?#20869;外会见。·         Handling reservation as requested·         必要时预订?#22836;俊!?nbsp;        Translating incoming letters, documents, articles by request·         必要时翻译来信,?#21215;?#21644;文章。·         Provides pertinent information on socio-political matters·         针对社会政治问题提供相关信息。·         Storing and keeping all confidential information·         保存和保守所有保密信息。·         Preparing monthly operational results for meetings with other hotels·         为与其它酒店的会议?#24613;?#26376;度运营结果报告。·         Taking minutes of Department meeting as requested·         需要时为部门会议作会议记录。·         Develops and maintains current payroll processing procedures·         制定并执行最新的工资发放程序。·         Maintains confidentiality at all times and maintains strict practice of office lock up and security of information·         随时遵守保密条款,并?#32454;?#25191;行办公室上锁和信息安全制度。·Performs payroll processing and month end closing of payroll·         负责发薪和?#36718;?#24037;资封账。·         Maintains control over actual payroll performance·         对?#23548;?#30340;工资支?#30563;?#34892;控制。·         Compares actual payroll with forecasts/budgets and reports findings to Department Heads·         用?#23548;?#24037;资额与预测或预算进行比较,然后向各部门领导汇报比较结果。·Ensure overtime claims are supported by proper approval and authorization·         确保申报的加班?#25509;型?#25972;的签字审批手续。·Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave·         工资单输入工作包括:工作小?#20445;?#31163;职,调薪,年薪,病假和休假。·         Attend to employee enquiries in relation to pay issues·         处理员工有关工资问题的询问。·Prepares manual payment for termination·         为离职员工结算工资。·         Verify the leave entitlement for all leave requests prior to approval·         在审批?#23433;?#39564;所?#34892;?#20551;申请?#19978;?#26377;的假期长度。 ·         Train back up payroll officer in all manpower procedures and responsibilities·         为后备工资员提供有关工作程序和职责的培训。·         Prepares monthly/yearly internal manpower analysis report·         编制月度和年度內部人力分析报告。·Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc.·         ?#30805;?#24037;资中自动扣除的数额,如住房贷款,退休金和?#33402;?#31561;。·Supervises filing of payroll reports·         监督工资报表的归档。·         Journalizes payroll summary each month·         每月登录工资总表。·         Supervises filing pay slips·         监督工资单的归档。·Examines year-to-date tax calculations·         检查本年度截止到当日的税款的计算结果。·Examines tax returns of the year·         检查本年度的纳税申报额。·         Co-ordinates with outside data processing company as requested·         按要求配合公司以外的数据处理公司的工作。·         Reconciles employee shop (where applicable) and prepares journals of all transactions·         员工的商店进行?#30805;?(如适用的话),编制所?#34218;灰?#28165;单。·Prepares income tax payment to Tax office·         为税务局?#24613;?#25152;得税款。·         Maintains relationships with labor offices to ensure rates of pay are correct and current and maintains current copies of labor agreements (Awards) for all positions·         与劳动局保持良好的关系,确保准确的支付工资,保存所有职位的最新的劳动协议(奖励协议)。·         Engages in competitor surveys at request of Supervisor·         在上级领导要求下填写竞争对手调查表。·         Coordinates with other departments as necessary·         需要时配合其它部门的工作。·         Conducts training to staff on time sheet completion and other payroll related information为员工提供如何填写工时单和其它与工资相关信息的培训。

      薪资: 8千-1万 经验:5年以上 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Monitors Housekeeping personnel to ensure guests receive prompt and courteous service·         监督?#22836;?#37096;工作人?#20445;?#30830;保客人得到及时和礼貌的服务。·         Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP’s receive special attention·         监督?#22836;?#37096;工作人?#20445;?#30830;保?#22836;浚?#29305;别是优悦会会员、熟客和其它贵宾的?#22836;?#24471;到特别重?#21360;!?nbsp;        Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry·         除与工程部和洗衣房进行沟通外,还要向其它业务部门,特别是确保前厅部了解准确的?#22836;?#29366;况。·         Schedules routine inspections by supervisors, of all housekeeping areas including occupied and non-occupied rooms·         进行具体时间?#25165;牛?#30001;主管据此对所有?#22836;?#21306;域,包括入住和未入住的房间进行日常视察。·         Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required·         定期对所有?#22836;?#21306;域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。·         Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary·         对所有直属下级的仪容仪表、守纪情况和工作效?#24335;?#34892;评估。如有必要,可直接采取纠正措施。·         Follows up on progress of agenda items covered in regular meetings·         对日常会议上讨论的议程事项的进展程度进行跟进。·         Ensures Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests·         确保?#22836;?#37096;工作人员熟悉酒店的各项内部设施,可以向客人提供各?#20013;?#21161;。·         Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department·         坚持就影响?#22836;?#37096;工作的各种问题向行政管?#21307;?#34892;汇报 。·         Supervises outside contractors to ensure contractual compliance·         对外来承包商进行监督,以确保合同合规。·         Ensures that consumption of guest supplies is under control·         确保客用品的消耗得到控制。·         Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests·         协助监督和控制?#22836;?#37096;的相关工作程序,包括失物招领、钥匙管理、安全和紧急情况处理工作程序以及关于工作人员及客人健?#23707;?#23433;全的规定。·         Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc·         与行政管家一起管理例行清扫活动,包括春季大清扫等。·         Acts on behalf of the Executive Housekeeper in his / her absence as assigned·         当行政管家缺席时代理其工作。·         Works with Superior and Human Resources on manpower planning and management needs·         与上级领导和人力资源部一起进行人力规划和管理需求。·         Works with Superior Director of Finance in the preparation and management of the Department’s budget.与上级领导和财务总监一起编制和管理部门预算。

      薪资: 7千-1万 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the General Manager and Executive Committee for review·         分析酒店整体的和各部门的培训需求,针对需求制定策略,用培训业务计划书的形式?#24335;?#32473;总经理和行政委员会审阅。·         Familiarize yourself with the IHG HR and Training Standards, localizing where necessary·         使自己了解洲际酒店集团人力资源和培训的规范,必要之处进行本地化处理。·         Ensure effective training programs are in place for the following:·         确保在以下方面?#34892;?#30340;执?#20449;嘌导?#21010;:o    New Employee Orientationo    新员工入职o    Train the Trainero    培训培训师o    Customer Service Trainingo    宾?#22836;?#21153;培训o    Technical job specific training (through certification of departmental standards and procedures)o    技术性职位的专门培训(部门规范程序证书)o    Supervisory Skills Trainingo    监督管理技能培训o    Management Developmento    管理层发展o    Fire, Life and Safety Trainingo    消防和生命安全培训o    Selling Skills  o    销售技巧o    Employee retrainingo    员工再培训·         Monitor the progress of the Training Business Plan for each department tot ensure that the training objectives are being achieved·         监督每个部门培训业务计划的进展,确保实现培?#30340;?#26631;。·         Maintains all hotel training records·         保存酒店全部的培?#23548;?#24405;。·         Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development·         建立培训?#38469;?#39302;,配备书籍,录像,记录和视听资料来协助培训师的培?#23548;?#21010;以及员工的个人发展。·         Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective·         与部门领导一起设计、制定和执?#24515;?#22816;符合具体的部门要求的培?#23548;?#21010;,确保培训课程方案的制定,以及培训的?#34892;?#24615;。·         Attend departmental training session and critique performance·         参加部门的培训课程,评估表现。·         Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, GSTS, achievement of budget, etc·         利用洲际酒店集团的基本测量标?#25216;?#27979;培?#23548;?#21010;的成果,并进行相应的修改。如CAPS,顾客满意指标(GSI),预算完成情况等。·         Assist Department Trainers in preparing and conducting departmental training and assess accordingly·         协助部门培训师?#24613;?#21644;进行部门培训并进行评估。·         Prepare and monitor training programs for:·         制定和监督为以下人员提供的培训项目:o    Management Traineeso    管理培训生o    Work Experienceo    实习生o    Hotel School Trainees, etco    酒店学校实习生等·         Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training·         与能够协助提供高级或专业培训的专业人士取得联系。·         Ensure that Department Heads abide by their responsibilities of employee training against departmental SOPs·         确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。·         Produce monthly training reports for your Manager and the General Manager including:·         为上级经理和总经理编制以下月度培?#24403;?#21578;:o    Internal Training Programs conducted:o    完成的内部培训项目:n   Who attendedn   参加人n   Number of people attendedn   参加人数n   Duration of trainingn   培训时间n   Who trainedn   培训师n   Cost of delivery (including labor costs)n   培训成本(包括人工成本)n   Anticipated return on investment and/or training goaln   预计的?#25214;?#21644;培?#30340;?#26631;o    External training programs attended:o    参加的外部培训项目:n   Who attendedn   参加人n   Number of people attendedn   参加人数n   Duration of trainingn   培训时间n   Who trainedn   培训师n   Cost of delivery (including labor costs)n   培训成本(包括人工成本)n   Anticipated return on investment and/or training goaln   预计的收获和培?#30340;?#26631;·         Liaise with other IHG Training Managers to share experiences and resources·         与洲际酒店集团的培训经理们保持联系,交流经验,交换资源。·         Liaise with educational institutions conducting hospitality and training courses·         同?#37038;?#26053;游服务和培训课程的教育机构保持联系。·         Maintain current information and records of suppliers of training resources and materials·         更新培训资源和资料供应商的信息和记录。·         Delivers briefings of all internal programmes to executive management and department heads·         为行政管理层和部门领导提供所有内部培?#23548;?#21010;的介绍。·         Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager·         按照地区人力资源总监和总经理的指示为本地区的工作效力。·         Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines·         为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。·         Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance·         向员工提供工作指导、咨询,必要时对其进?#20449;?#35780;处分,并提供建设性反馈意见以便提高工作绩效·         Regularly communicates with staff and maintains good relations·         定期与员工交流思想,保持良好的员工关系。 ·         Works with Superior  in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算要求:具有洲际集团管理经验

      薪资: 4.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Posses a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques·         全面掌握湿洗、去渍、上浆、?#19978;?#21644;熨烫的技能。·         Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition·         确保酒店洗衣房的湿洗和?#19978;?#26381;务均达到最高标准,所洗衣物均整洁的返还至客人或员工。·         Organize movement of dirty and clean laundry and of guest valet service·         组织洗前和洗后的衣物的运送和上门送衣服务。·         Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding·         保证所有破损的布草和制服均被送?#26519;?#26381;房修补或丢弃。·         Control and record chemical consumption and reorder as required·         控制并记录洗衣粉消耗情况并按要求订货。·         Assist in maintaining records of stock and equipment·         协助保管库存和设备记录。·         Supervise all employees with the Laundry Department·         监督洗衣部的所?#24615;?#24037;。·         Ensure an accurate valet delivery·         确保上门送衣服务的准确性。·         Ensure daily production records for linen and uniforms are maintained·         对每日所洗的布草和制服的数量进行记录。 ·         Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department·         与维修部合作,进行定期的预防性维修工作并减少机器的?#25910;?#20572;机时间 。·         Works with Superior and Human Resources on manpower planning and management needs·         与上级领导和人力资源部一起进行人力规划和管理需求。·         Works with Superior Director of Finance in the preparation and management of the Department’s budget.与上级领导和财务总监一起编制和管理部门预算。

      薪资: 3.5千-5千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Prepares, cooks, serves and stores the following dishes:·         进行以下菜肴的制作、烹饪、上餐和存储工作:o    Appetizers, Savories, Salads and Sandwicheso    开胃菜、小菜、沙拉和三明治 o    Applies organization skills for mise en placeo    在开餐?#24613;?#24037;作中发挥组织能力o    Sauceso    调味汁o    Produces hot and cold sauces for menu items ensuring consistencyo    制作菜单上的冷、热调味汁并保证风格一致o    Eggs, Vegetables, Fruit, Rice and Farinaceous Disheso    蛋、蔬菜、水果、米饭和?#30830;?#21046;品o    Poultry and Game disheso    禽类和野味o    Meat disheso    荤菜o    meat marinadeso    腌肉o    carve meatso    ?#25351;?#32905;o    Fish and shell fisho    水产品o    sauces for fish and shell fisho    水产品用酱o    garnishing  techniques and methods of service for fisho    对鱼进行装饰的技巧和方法o    Pastry, cakes and yeast goodso    面点、蛋糕?#22836;?#37237;食品o    petits fourso    法式小点心o    dessertso    甜点o    Hot and cold desertso    冷、热甜点o    Decorate, portion and presento    装饰、切片和装盘o    Plates and Terrineso    肝酱和肉酱o    Prepares pastries for pate en crouteo    ?#24613;?#27861;式糕点o    Chinese Regional Disheso    中国地方菜·         Guangong and Chiu Chow dishes·         粤菜及潮州菜o    Prepares an extensive range of meat, vegetable, chicken and seafood disheso    制作多种多样的肉、蔬菜、鸡肉和海鲜等菜肴o    Prepares sauces, condiments, seasonings and flavouring agentso    制作调味汁、调味品、调料和调味剂o    Prepares Chiu Chou braised disheso    制作潮州炖菜o    Prepares Chiu Chou dehydrated productso    制作潮州干菜·         Sichuan dishes·         川菜o    Prepares a range of specialty chicken and duck disheso    制作多种特色鸡肉和鸭肉菜o    Prepares a range of specialty seafood disheso    制作多种特色海鲜菜o    Prepares a range of vegetable disheso    制作多?#36136;?#33756;菜肴 o    Prepares braised meat disheso    制作炖肉菜o    Prepares hot and cold noodle disheso    制作冷、热面条·         Beijing and North China dishes·         北京菜和华北菜o    Prepares specialty chicken and duck disheso    制作特色鸡肉和鸭肉菜  o    Prepares specialty seafood disheso    制作特色海鲜菜o    Prepares a range of vegetable dishes using regional cooking principles and specialty food presentationo    使用地方烹饪法和特色食品外形处理,制作多?#36136;?#33756;菜肴o    Prepares braised dishes according to regional styleo    按照地方风味制作炖菜o    Prepares noodle disheso    制作面条·         Shanghai and East China dishes  ·         上海菜和华东菜o    Prepares specialty menu items using specialized and preserved commoditieso    使用特别的腌制材料制作特色菜肴o    Prepares specialty chicken and duck disheso    制作特色鸡肉和鸭肉菜o    Prepares specialty seafood disheso    制作特色海鲜菜o    Prepares a range of vegetable disheso    制作多?#36136;?#33756;菜肴o    Prepares braised dishes according to regional styleo    按照地方风味制作炖菜o    Prepares noodle disheso    制作面条 ·         Thai Regional Dishes·         泰国菜o    Prepares extensive range of regional food, including appetizers, soups, curries, sauces, dressingso    制作多种多样的地方食品,包括开胃菜、汤、咖喱、酱汁、调味品o    Prepares regional appetizerso    制作地方口味的开胃菜o    Prepares soupso    做汤o    Prepares regional currieso    制作地方口味的咖喱食品o    Prepares regional sauces, dips and dressingso    制作地方口味的调味汁、调?#30563;?#21644;调味品·         Indian Regional Dishes·         印度地方菜o    Prepares extensive range of regional food, including appetizers, soups, curries, sauces, chutneys and breadso    制作多种多样的地方食品,包括开胃菜、汤、咖喱、调味汁、印?#20154;?#36771;酱和面包o    Prepares regional appetizerso    制作地方风味的开胃菜o    Prepares soupso    做汤 o    Prepares regional currieso    制作地方口味的咖喱食品o    Prepares regional breadso    制作地方口味的面包·         Malay and Nonya Regional Dishes·         马来和娘惹菜o    Prepares extensive range of regional food, including appetizers, soups, curries, sauces, dressings,o    制作多种多样的地方食品,包括开胃菜、汤、咖喱、酱汁、调味品o    Prepares sambas, achar, and kerabuo    制作咖喱饭调味品、开胃菜和葛拉布饭o    Prepares soups and stockso    做汤o    Prepares regional currieso    制作地方口味的咖喱食品o    Prepares regional rice disheso    制作地方口味的米饭o    Prepares regional noodle disheso    制作地方口味的面条·         Indonesian Dishes·         印尼菜o    Prepares extensive range of regional food, including sateso    制作各?#25351;?#26679;的地方食品,包括肉串o    Prepares regional currieso    制作地方口味的咖喱食品o    Prepares regional rice disheso    制作地方口味的米饭o    Prepares regional noodle disheso    制作地方口味的面条·         Japanese Dishes·         日本菜o    Prepares and procedures a range of Japanese food including sunomono, tsukemono aemono, yakimono mushimono, gohanmono and kaiseki menu itemso    制作和处理各种日本菜,包括醋物、渍物、和物、烧物、蒸物、米饭和?#21576;?#33756;单的?#22235;俊    Prepares and procedures a range of aemono (dressed salads), sunomono (vinegared salads), and tsukemono (pickles)o    制作和处理各种和物(装饰用沙拉)、醋物(醋拦沙拉)和渍物(泡菜)o    Prepare and produce Sashimio    制作刺身o    Prepare and produce a range of mushimono (steamed) disheso    制作各种蒸物(蒸制食品)o    Prepare and produce a range of yakimono  (grilled dishes)o    制作各种烧物(烤制食品)·         Vietnamese Dishes·         越南菜o    Prepares extensive range of regional food, including banquet, festive, and specialty menu itemso    制作各?#25351;?#26679;的地方风味食品,包括宴会、节日用餐和特色菜单?#22235;縪    Prepares and produces a range of saladso    制作各种沙拉o    Prepares soups and stockso    做汤o    Prepares chicken, meat, seafood and vegetable disheso    制作鸡肉、内类、海鲜和蔬菜 o    Prepares regional rice disheso    制作地方口味的米饭 o    Prepares regional noodle disheso    制作地方口味的面条·         Asian Desserts·         亚洲甜点o    Produces a range of liquid and solid desertso    制作各种液体和固定甜点o    Produces and presents a range of steamed sweet rice based dessertso    制作各种蒸甜米饭和甜点并装盘o    Produces baked dessertso    制作烤制甜点·         Dim Sum·         点心o    Produces sweet and savoury dim sumo    制作甜咸点心o    Produces deep fried dim sumo    制作油炸点心o    Produces baked dumplingo    制作烤制的饺子o    Produces a range of baked dessertso    制作各种烘烤甜点·         Buffet Food·         自助餐o    Prepares and presents food for buffetso    制作和摆放自助餐o    Prepares and presents desserts for buffetso    制作和摆放自助餐甜品o    Stores buffet itemso    储存自助餐食品·         Communicates politely and display courtesy to guests and internal customers·         与客人和内部客户礼貌、友好的交流 。·         Provides direction to the Kitchen helpers, including Commis, Cooks, Kitchen Attendants and Stewards·         指导厨房帮手,包括厨师、厨房服务员和管事的工作。·         Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information·         与上级交流疑难问题,客人或内部客户的意见以及其它相关信息 。·         Establishes and maintains effective employee working relationships·         与员工建立并保持良好的工作关系 。·         Attends and participates in daily briefings and other meetings as scheduled·         按计划参加并参与每日例会及其它会议。·         Attends and participates in training sessions as scheduled·         按计划参加培训活动 。·         Prepares in advance food, beverage, material and equipment needed for the service·         事先?#24613;?#26381;务所需的食品、饮料、材料和设备。·         Cleans and re-sets his/her working area·         清洁并整理工作区域。·         Implements the hotel and department regulations, policies and procedures including but not limited to:·         实施酒店和部门的规定、政策和工作程序,包括但不限于: o    House Rules and Regulationo    酒店的规则和规定o    Health and Safetyo    健?#23707;?#23433;全o    Groomingo    仪表仪容o    Qualityo    质量o    Hygiene and Cleanlinesso    卫生和清洁·         Works with Supervisor in manpower planning and management needs和上级领导一起进行人力规划和管理需求。·         Works with Supervisor in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。

      薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛

      岗位职责1.掌握当日客情及餐饮活动。2.参与各项前台的工作。发现并上报工作中出现的问题。3.掌握当天到店及离店的重要宾客,回头宾客。4.在宾客到店之前?#24613;?#22909;登记表、钥?#21331;?#31561;以确保入住手续方便、快捷。5.与住店宾客保持良好沟通以了解宾客之喜恶(喜好),协助宾客解决疑难事宜。6.做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级?#20174;场?.在前台及大堂与商务楼层接待及迎送住离店的宾客。8.协助入住商务楼层之宾客办理登记入住及离店手续。岗位要求1.大专及以上学历,?#22411;?#23703;位工作经验一年以上,有良好英文沟通能力。2.具有良好的服务意识,团队协作精神以及良好的沟通、协调和应变能力。3.注重细节,工作?#24615;?#20219;心,敢于承担责任,执行力较强。4.有上进心和良好的学习能力和抗压能力。

      薪资: 4.5千-7千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         Participates in the preparation of the annual POMEC Budget.·         参与制定年度POMEC预算·         Reviews proposed capital expenditure authorization requests forms pertaining to POMEC, and makes appropriate recommendations.·         审核与POMEC相关的资本支出授权申请表提议,并提供?#23454;?#30340;推荐。·         In case of pre-opening hotels assist Director of Engineer for all the engineering related jobs as describe in pre-opening engineering check list, but not limited to.·         如果是筹开酒店,协助工程总监履行筹开工程清单中列出的所有工程相关职责,但不仅限于这份清单。  ·         Reports daily by log book to the Director of Engineer of all irregularities during his shift and steps taken to rectify the problems highlighted.·         通过日志薄向工程总监每日汇报当班期间所有非常规事件以及纠正问题所采取的行动。·         Determines optimal operating efficiencies and take necessary corrective measures when variance from standards are excessive through logs and utility data·         决定最优的操作效率,并在日志和公?#37319;?#26045;数据显示与标准差异过大时采取必要的改善措施·         Attends to all types of repair and maintenance work in the Hotel premises including any new additions / extensions to the Hotel or any other properties maintained by the Hotel.·         参加酒店范围内的各类维修和保养工作,包括酒店的新增和?#30001;?#35774;施或由酒店提供维修保养的任何其他物业。·         Advises improvements to the present system in order to optimize the operating efficiency and economy of the said system.·         对现有的系统提出改进建议,从而优化该系统的运作效率和经济节约。·         Coordinates and attends/distributes all work orders directly to his staff for action on a daily basis, giving priority to guest complaints.·         每天协调并参加/向员工直接分配实施所有的工作定单,优先处理客人投诉。·         Prepare engineering department required spare parts list.·         ?#24613;?#24037;程部必要零部件清单。·         Prepares PM annual plan and a monthly Maintenance Status Report.·         ?#24613;?#39033;目管理年度计划和每月的维修情况报告。·         Ensures that the water treatment and water treatment testing is being carried on·         确保实施水处理和水处理检测·         Ensures implementation of IHG policies and procedures for:·         确保在以下方面实施IHG政策和程序:1.      Maintenance schedules.   维修计划表2.      Energy conservation and control   能源节约与控制3.      Water and sewage quality control   水与污水的质量控制4.      Fire prevention and other life safety programs.   火灾预防和其他生命安全计划5.      Effective plant preventive and routine maintenance.   机房?#34892;?#30340;预防性和常规保养6.      Operation and control of Plant and equipment.   机房?#21543;?#22791;的运作和控制7.      Energy management systems and procedures.   能源管理系统和程序8.      POMEC logs and utility consumption.   POMEC日志和公?#37319;?#26045;消耗9.      Inspection and staff supervision.   视察和员工管理 ·         Supports and initiate programs for the improvement procedures and the reduction of energy and utility costs.      ·         支持?#22836;?#36215;?#26723;?#33021;源及公?#37319;?#26045;成本和流程改进的计划·         Analyses and monitors energy costs and expenditures for the department.                ·         分析和监督本部门的能源成本和支出·         Recommends to the Director of Engineer, new policies and procedures for a more economical operation and maintenance program.                   ·         向工程总监推荐新的政策和程序,制定更经济的运作和维修保养计划  ·         Prepares PM work orders and follows up work orders on a daily basis. Advisees the Director of Engineer on any problems or delays.·         每天?#24613;?#39033;目管理工作定单并跟进工作定单。将任何问题或延迟告知工程总监。·         Follow up on work request and PM backlogs twice a week and is responsible for completion and correct closing of all work requests. At the end of the week he presents a status report.                 ·         每周两?#32963;?#36827;工作请求和项目管理待办事务,负责所有工作请求的完成和正?#26041;?#26463;。在每周结束时提交工作进度报告。·         Provides a weekly report of any plant or equipment witch is Out Of Order and the action taken.·         提供发生?#25910;?#30340;机房或设备的周报告以?#23433;?#21462;的行动。·         Supervises outside contractor when working on plants or equipment in order to ensure high standards of workmanship. ·         监督外部承包商对机房或设备的相关工作,以确保高标准的工艺水平。 People:员工团队:·         Overall supervision of all shift personnel during his/her shift.·         当班期间对所有当班员工的监督和管理。·         Works with Superior and Human Resource department to ensure the departmental performance of staff is productive. Duties include:·         与上级和人力资源部一起,确保部门员工的工作绩效和生产力。职责包括:o    Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff membero    根据部门标准和程序实施工作培训,并记?#27982;?#20010;员工的进展情况o    Trains and develops the assigned Employees in order to improve their skills and quality of work.o    培?#23707;头?#23637;指定的员工,以提高他们的工作技能和质量。o    Provide input for probation and formal performance appraisal discussions in line with company guidelineso    根据公司的指导?#33626;潁?#20026;试用期和正式工作表现评估的讨论提供意见o    Ensure new staff attend Corporate Orientation within first month of hireo    确保新员工在聘用后第一个月内参加公司的入职培训o    Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performanceo    对员工进行辅导、咨询和违法酒店政策和部门程序时的纪律处分,提供有建设性的反馈意见,以改善工作绩效·         Ensures that house rules are followed and obeyed.·         确保遵守?#22836;?#34892;内部的规定。·         Ensures punctual attendance and adherence to duty schedules by all subordinate staff.·         确保所有下属员工准时参加和遵守工作日程表。·         Ensures that personal grooming and hygiene standards are being observed. Does spot checks in the morning.·         确保遵守个人仪容和卫生标准。在早晨进行抽查。·         Ensures all subordinate personnel follow the Engineering Standards and Procedures as issued from time to time.·         确保所有下属员工遵守?#27426;?#26102;发布的工程标准和程序。·         Is responsible to issues warnings to his subordinates for infringements of Hotel Rules and Regulations, examples are, but not limited to:·         负责向下属发布违反酒店规则和规定的警告,例如,但不仅限于: 1.      Sleeping whilst on duty当班时睡觉2.      Late arriving at beginning of shift上班迟到3.      Early departure at the end of the shift早退4.      Not following up on guest complaints不跟进客人投诉5.      Not adhering to grooming standards不遵守仪容标准 Guest Experience:宾客体验:·         Coordinates with related department for the PM/PMM/FPMM schedule and work execution·         与相关部门协调PM/PMM/FPMM日程?#25165;?#21644;工作执行·         Interacts and cooperates with Hotel guests and outside contractors as necessary or directed by superior.·         必要时或在上级的指导下与酒店客人和外部承包商沟通和合作。·         Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions and festivities.·         必要时与其他部门沟通和合作,为宴会、促销活动和节庆活动提供额外或专门的服务。·         Ensures smooth and continuous functioning of required equipment for the total hotel building and its interior, thus achieving maximum efficiency and guest satisfaction.·         确保酒店整体建筑及其内部必要设备的平?#21462;⒊中?#36816;作,从而实现最高的效率和宾客满意度。 Responsible Business:企业责任:·         Is responsible for work safety on his/her shift.·         负责当班期间的工作安全·         Demonstrate Awareness of IHG Personal Protective Equipment (PPE) policies and procedures and ensure all procedures are conducted safely and within PPE guidelines and ensure your direct reports do the same·         展示对IHG个人防护装?#31119;≒PE)政策与程序的认识,确保安全地实施所有的程序并符合PPE指导?#33626;潁?#24182;确保你的直接下属同样如此。·         Be aware of duty of care and adhere to work place health and safety related various IHG policies and procedures·         具备谨慎责?#25105;?#35782;,并遵守各种与工作场所的健康与安全相关的IHG政策与程序·         Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly·         熟悉物业安全、?#26412;?#21644;消防及应急程序,安全、合理地操作设备·         Initiate action to correct a hazardous situation and notify supervisors of potential dangers·         主动采取行动处理有危险的情形,并将潜在危险通知主管·         Log security incidents and accidents in accordance with hotel requirements·         根据酒店要求记录安全事件和事故·         Prepares a monthly Maintenance Status Report.·         ?#24613;?#27599;月的维修进度报告·         Carries out regular fire alarm test.·         定期实施火?#30452;?#35686;检测·         Ensures that the work shop and related areas are kept in a clean and tidy condition.·         确保工作场所及相关区域保?#25351;?#20928;和整洁。·         Complies with Hotel's Health, Safety & Hygiene Policy.·         遵守酒店的健康、安全和卫生政策。·         Ensures that all Equipment is in good working condition according to the engineering standards.·         确保所有设备处于良好的工作状态,符合工程标准。·         Maintains clean and tidy Plant rooms and equipment throughout the hotel according to the engineering standards.·         保持酒店各处机房和设备的干净和整洁,符合工程标准 ·         Ensures that availability of Plant and Equipment is 100% at all times. If breakdowns occur, ensure that the necessary repair is carried out without delay.                                       ·         确保机房和设备在任何时候均100%可用。如果发生?#25910;希?#30830;保毫不延迟地实施必要的维修。        ·         Act as a member of the hotel’s fire brigade and participates in all Fire drills / training.·         充当酒店消防队成员并参加所有消防演习/培训 Perform other duties as assigned by superior.履行上级分派的其他职责。

      薪资: 4.5千-6千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛

      ·         Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure·         监督客户关系部工作人?#20445;?#20197;确保来宾始终得到礼貌接待及充分的注意和重视,由此实现最大的客人满意度·         Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service·         监督客户关系部人员的工作,以确保优悦会会员始终得到全部优惠,常客和其它贵宾也得到特别关照·         Inspects all VIP rooms prior to arrival·         在贵宾到达前对贵宾房进行检查 ·         Greet VIP guests personally·         亲自迎接贵宾·         Liaise with other departments and necessary outside contracts to ensure excellent service delivery·         与其它部门和必要的外部承包商联系,以确保提供高质量的服务·         Oversee maintenance of efficient repeat guest history system·         对高效的常客客?#36820;蛋?#31995;统维护实施监管·         Promote Inter-Hotel sales and in-house facilities·         促进店际销售及完善内部设施·         Perform such functions as to include but not be limited to:·         行使下列功能,包括但不仅限于:o    Priority Club and regular guest welcome letterso    向优悦会会员和常客致欢迎信o    Solicitation of Priority Club applicationso    发展优悦会会员o    Attending to special requests by guestso    回应客人提出的特别要求·         Develop and implement guest telephone contact systems·         开发和应用客人电话联系系?#22330;?nbsp;        Handle guest complaints and refer them as necessary, follows up on corrective action·         处理客人投诉,如有必要则将其提交给有关部门,并对纠正措施进行跟进·         Compile, analyze and control guest relations’ costs·         对客户关系部的成本情况进行编写、分析和控制·         Schedule and attend regular Priority Club and VIP guest cocktail parties and social engagements in an effort to further improve on service delivery·         计划并参加优悦会和贵宾的定期鸡尾酒会和社会活动,以便进一步提高服务质量·         Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests·         查阅来客单,检查对客人和贵宾的房间分配情况、各类设施情况以及特别申请·         Prepare requisitions for amenities on a timely basis·         及时?#24613;?#35774;备使用申请·         Overall responsible for ensuring and maintaining the entire range of services offered for the Club Floor and Club Lounge with the aim to maximum guest satisfaction·         确保向行政楼层和行政俱乐部提供全方位的服务,最大程度的获得宾客满意度·         Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary·         评估所?#24615;?#24037;的外在形象、守纪情况和工作效率并进行直接监管,如有必要,可采取·         直接的纠正措施·         Organize and conduct regular meeting for all Guest Relation’s staff to facilitate communications and smooth operations·         织和召开客户关系部全体人员参加的会议,以加强交流和保证业务的顺利进行·         Prepare efficient work schedule for Guest Relations Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures·         在考虑酒店入住情况和预测以及大规模的团组活动,特别是关于提前或延迟到达及离店的情况的前提下,为客户关系部员工?#24613;?#39640;效的工作计划,?#25165;?#33410;日和假日·         Works with Superior and Human Resources on manpower planning and management needs·         与上级领导和人力资源部一起进行人力规划和管理需求。·         Works with Superior and Director of Finance in the preparation and management of the Department’s budget.·         与上级领导和财务总监一起编制和管理部门预算。

      薪资: 3千-4.5千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      ·         In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known·         在经理缺席时主持交接班?#24471;?#20250;,确保员工了解酒店的活动和运营的要求。·         Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up·         在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。 ·         Supervise cash handling and banking procedures·         监督现金的处理和存放程序。·         Prepare daily banking and cash flow reports·         编制每日存款和流动资金报告。·         Establish and instruct staff in cash security procedures·         制定并指?#33626;?#24037;执行现金安全制度。·         Deal with irregular payments·         处理异常的付款情况。·         Supervise the maintenance of service equipment·         监督服务设备的维护保养。·         Monitor standards of guest facilities and services·         监督客用设施?#22836;?#21153;的标准。·         Control stock and monitor security procedures·         控制存货和监督保安成序。·         Assist with menu and wine list creation·         协助菜单和酒水单的设计工作。·         Supervise functions·         监督各项职能。·         Supervise outlet service·         监督餐厅的服务。·         Works with Superior on manpower planning and management needs·         和上级领导一起进行人力规划和管理需求。·         Works with Superior in the preparation and management of the Department’s budget·         和上级领导一起编制和管理部门预算。

      薪资: 面议 经验:1年以上 企业类型:国际高端酒店/5星级
      地区:山东-青岛

      1.?Operates?the?hotel?switchboard?according?to?the?operating?techniques?required?by?the?type?of?equipment.根据操作所需设备的技巧操作酒店程控机。2.?Answers?incoming?calls,?connects?them?to?the?appropriate?extensions?and?takes?down?messages?when?necessary.回答打进酒店的电话,将他们接到?#23454;?#30340;分机上并在必要时记下信息。3.?Assists?guests?with?outgoing?calls?and?connects?internal?calls.协助客人拨打外线电话,转接内部电话。4.?Receives?and?places?long?distance?and?overseas?calls;?computes?and?records?charges,?informs?guests?and?forwards?charges?immediately?to?Front?Office?Cashier.转接和处理国内长途和国?#39135;?#36884;,计算并记录费用,通知客人费用将费用及时转交至前厅出纳处。5.?Screens?incoming?calls?for?guests?when?requested.需要时为客人提供来电显示服务。6.?Pages?called?party?through?paging?system.通过呼叫系统呼叫对方。7.?Updates?room?rack?in?Telephone?Exchange.通过电话更新房态。8.?Handles?emergency?communication?for?the?Hotel.处理酒店紧急通话。9.?Handles?wake-up?calls?and?requests?for?direct?assistance?from?guests;?gives?general?information?to?guests.处理?#34892;?#30005;话和有关直接为客人服务及提供客人相关信息的事件。10.?Handles?hourly?recap?of?messages?in?co-ordination?with?the?Mail?and?Information?Counter?for?more?efficient?service?to?guests.和礼宾部一起处理每小时信息汇总来提供给客人更高效的服务。11.?Maintains?cleanliness?and?order?of?work?area.保持工作区域的干净?#34892;頡?2.?Maintains?order?in?Telephone?Exchange?area?and?provides?communication?facilities?in?case?of?emergencies,?during?emergencies?also?handles?all?communication?until?instructed?otherwise?by?superior?except?in?cases?of?imminent?personal?danger.维持接线房秩序并提供通讯设施以备紧急事件,除非涉及个人危?#31449;?#19978;级领导批准,否则在紧急时刻仍要坚守岗位。13.?Performs?duties?common?to?all?non-supervisory?personnel?and?other?duties?as?may?be?assigned.其他被指派的任务。任职要求:1.大专学历以上2.英语口语流利3.口头表达能力强4.动听的嗓音和良好的听写能力

      薪资: 2.4千-4.4千 经验:1年以上 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

       岗位职责1.服从主管的工作?#25165;擰?nbsp;2.按照?#22836;?#28165;洁流程和质量标准,做?#27599;头?#21644;责任区内日常清洁及计划清洁工作。 3.保持楼层责任区域内环境通道和工作间的干净整洁。 4.负责退?#22836;?#30340;检查和报账工作。 5.协助主管做好VIP房和有特殊要求房的布置。 6.协助洗衣房做好客衣的分送工作。 7.按照规格要求布置?#22836;浚?#26816;查房内各类家具和设备的完好情况,及?#21271;?#21578;和报修。 8.负责及时上报,处理突发事故。岗位要求1.善于领会宾客心理,掌握楼层服务操作规程、安全保卫工作常识及各类清洁用具的性能、特点、使用方法和维修保养知识。2.品行?#33487;?#29087;练掌握打扫房间程序。

      薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      岗位职责:1.向客人传递高水平服务.2.确保客人的需求和合理要求被满足.3.?#27426;?#23547;找机会发展对?#22836;?#21153;.4.建立并维持?#34892;?#30340;对客关系.5.尽力记住客人的姓名并以?#24080;?#31216;呼.6.以职业化的形象和态度实施?#34892;?#30340;和合适的对客影响.7.以能够促进友好、信任和满意的态度与客人交流.8.采取合适的行动解决客人的抱怨.任职资格:1.其他五星酒店同职位的工作经验. 

      薪资: 2千-3千 经验:不限 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      基本职责: ??? ?使用酒店的标准,无论在餐厅或是酒吧为客人提供五星级的殷勤好客餐饮服务,最大限度的令客人满意。每位员工都会通过一线水准服务证书,娴熟的专业水准为客人提供出色的餐饮服务,确保客人满意。营造健康的工作环境并融入其中。 1.向客人传递高水平服务. 2.确保客人的需求和合理要求被满足. 3.?#27426;?#23547;找机会发展对?#22836;?#21153;. 4.建立并维持?#34892;?#30340;对客关系. 5.尽力记住客人的姓名并以?#24080;?#31216;呼. 6.以职业化的形象和态度实施?#34892;?#30340;和合适的对客影响. 7.以能够促进友好、信任和满意的态度与客人交流. 8.采取合适的行动解决客人的抱怨. 任职资格: 1.其他五星酒店同职位的工作经验.

      薪资: 3千-4千 经验:2年以上 企业类型:国际高端酒店/5星级
      地区:山东-青岛 食宿:提供食宿

      岗位职责:1.Responsible for planning, organizing,leading, supervising, co-coordinating, auditing and participating in theactivities of Front Desk personne负责计划,组织,领导,主管,协调,审核和参加前台员工的日常工作。2.To assist the Front Desk Manager oversees theFront Desk operations, provide efficient service to guests at the Front Desk,and ensure implementation of policies and procedures in line with the standardsof Himalayas Qingdao Hotel.协助前台经理检查前台运作,在前台为客人提供高效的服务,确保执行青岛证大喜马拉雅酒店的政策和程序标准。任职资格:1.? Communicationskills are utilized a significant amount of time when interacting with others. 拥有在与他人交往时大多数时间所使用的沟通技巧。2. ?Problemsolving, reasoning, motivating, organizational and training abilities具有解决问题、?#35780;懟?#21495;召、组织和培?#30340;?#21147;3.? Ahigh energy level and a passion for achieving results充满活力和拥有实现目标的热情4.? StrongLeadership skills in managing teams to drive for results能引领团?#37038;?#29616;目标5. ?Apassion for delivering superior results 有追求最佳效果的热情6.? Apassion for High level of customer service有追求最佳宾?#22836;?#21153;的热情7.? Coachingskills? 具备指导技能

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      青海11选5玩法
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